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Privacy Policy

A legal disclaimer

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Last updated: 29th May 2026

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At Laugh 'n' Learn Tutoring, we care about protecting your privacy and keeping your personal information safe. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and the rights you have under UK data protection law.

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This policy applies to students, parents/carers, tutors, prospective tutors, website users and anyone who contacts or uses the services of Laugh 'n' Learn Tutoring.

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1. Who we are

 

Laugh 'n' Learn Tutoring provides online tutoring, educational support, revision resources, events and related services. For the purposes of UK data protection law, Laugh 'n' Learn Tutoring is the “data controller” of the personal information we collect and use.

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Business name: Laugh 'n' Learn Tutoring
Contact email: laughnlearntutoring@outlook.com
Registration number: 15583681

If you have any questions about this Privacy Policy or how we use your information, please contact us at the email address above.

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2. What information we collect

 

We may collect and use the following types of personal information:

  •  For students and parents/carers, this may include names, contact details, age or school year, subject choices, academic goals, learning needs, availability, lesson notes, attendance records, payment details and communication history.

  • For tutors and tutor applicants, this may include names, contact details, qualifications, experience, references, interview notes, DBS information, right-to-work information, availability, bank/payment details and records relating to work carried out for us.

  • For website users and enquiries, this may include names, email addresses, phone numbers, enquiry details, form submissions, booking information and basic website usage information, such as cookies or analytics data where applicable.

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We only collect information that is relevant to providing our services, managing our business, responding to enquiries, keeping students safe, and meeting our legal obligations.

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3. How we collect your information

 

We may collect personal information when you:

  • contact us by email, phone, social media or website form;

  • book or attend a tutoring session;

  • purchase a resource, course or event ticket;

  • apply to become a tutor;

  • complete forms, assessments or onboarding documents;

  • communicate with us about lessons, progress, payments or support;

  • use our website or online booking systems.

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We may also receive information from parents/carers, tutors, schools, payment providers, booking platforms, website platforms or other services we use to run our service.

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4. Why we use your information

 

We use personal information to:

  • respond to enquiries and provide information about our services;

  • arrange, deliver and manage tutoring sessions;

  • match students with suitable tutors;

  • understand a student’s learning needs and academic goals;

  • monitor progress and provide educational support;

  • manage payments, invoices, refunds and accounts;

  • recruit, assess and manage tutors;

  • carry out safeguarding checks where appropriate;

  • send service updates, lesson reminders and important notices;

  • provide access to resources, events or courses;

  • improve our services, website and customer experience;

  • meet our legal, tax, accounting and safeguarding obligations.

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We will not use personal information for purposes that are incompatible with the reasons it was originally collected.

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5. Our lawful bases for using your information

 

Under UK data protection law, we must have a lawful basis for using personal information. Depending on the situation, we may rely on one or more of the following lawful bases:

  • Contract: where we need to use your information to provide tutoring services, process bookings, manage payments or take steps before entering into an agreement with you.

  • Legal obligation: where we need to keep certain records for tax, accounting, employment, safeguarding or regulatory purposes.

  • Legitimate interests: where we use information to run and improve our tutoring business, respond to enquiries, manage relationships with students, parents/carers and tutors, keep appropriate records, and protect our business, provided your rights and interests do not override this.

  • Consent: where we ask for your clear permission, for example for certain marketing communications, optional testimonials, photographs, or use of student success stories. You can withdraw consent at any time.

  • Vital interests: in rare cases, where we need to use or share information to protect someone’s life or safety.

 

Where we process special category data, such as information about health, disability or specific learning needs, we will only do so where we have an additional legal condition, such as explicit consent, safeguarding reasons, or where it is necessary to provide appropriate support.

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6. The information of children

 

As a tutoring service, we may collect and use information about children and young people. We take extra care when handling children’s personal information and only collect what we need to provide safe, appropriate and effective educational support.

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Where a student is under 18, we will usually communicate with a parent or carer about bookings, payments and key service matters. We may also keep notes about a student’s progress, learning needs and lesson content so that tutoring can be tailored properly.

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We will not knowingly collect unnecessary information from children, and we will not use children’s personal information for inappropriate marketing or profiling.

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7. Sharing your information

 

We may share personal information where necessary with:

  • tutors working with Laugh 'n' Learn Tutoring;

  • parents or carers, where appropriate;

  • payment providers, booking systems and accounting software;

  • website, email, cloud storage and IT providers;

  • professional advisers, such as accountants or legal advisers;

  • safeguarding authorities, regulators, HMRC or other public bodies where legally required;

  • DBS or background-check providers where relevant.

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We only share information where we have a valid reason to do so and, where appropriate, we require service providers to keep your information secure and use it only for the agreed purpose.

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8. International transfers

 

Some of the online tools, platforms or cloud services we use may process information outside the UK. Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms.

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9. How long we keep your information

 

We will only keep personal information for as long as reasonably necessary for the purposes described in this policy. As a general guide:

  • enquiry information may be kept for up to 12 months;

  • student and parent/carer records may be kept for up to 2 years after the end of tutoring;

  • payment and accounting records are usually kept for 6 years for tax and accounting purposes;

  • tutor recruitment records may be kept for up to 12 months if an applicant is unsuccessful;

  • tutor records may be kept for up to 6 years after the working relationship ends;

  • safeguarding records may be kept for longer where necessary and appropriate.

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When information is no longer needed, we will delete it securely or anonymise it.

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10. Marketing

 

We may contact you with updates about our services, resources, events or offers where you have given consent or where we are legally allowed to do so. You can opt out of marketing at any time by clicking “unsubscribe” where available or by contacting us at laughnlearntutoring@outlook.com. We will never sell your personal information to third parties for marketing purposes.

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11. Cookies and website analytics

 

Our website may use cookies or similar technologies to help it work properly, understand how visitors use the site, and improve our services. Where required, we will ask for your consent before using non-essential cookies, such as analytics or advertising cookies. You can usually control cookies through your browser settings or the cookie banner on our website.

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12. How we keep your information safe

 

We take appropriate steps to protect personal information from unauthorised access, loss, misuse or disclosure. This may include password protection, secure storage, restricted access, careful use of online platforms, staff/tutor guidance, and only sharing information where necessary. Although no system can be completely secure, we take data protection seriously and aim to handle all personal information responsibly and safely.

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13. Your rights

 

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

  • access the personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to delete your information in certain circumstances;

  • ask us to restrict how we use your information;

  • object to certain uses of your information;

  • ask for your information to be transferred to another organisation in certain circumstances;

  • withdraw consent where we rely on consent as our lawful basis.

 

To exercise your rights, please contact us at laughnlearntutoring@outlook.com. We may need to verify your identity before responding to a request. We will usually respond within one month, unless the request is complex or we are legally allowed more time.

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14. Complaints

 

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Information Commissioner’s Office
Website: www.ico.org.uk
Phone: 0303 123 1113

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15. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the date at the top will show when it was last updated.

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